Royal Mail: £2.70 or free for orders from £25 or more.We aim to despatch your orders on the day of purchase, though during more busy periods, it may take an extra day or so to despatch your order. If you order on Friday afternoon, your order is more likely going to be dispatched on Monday.
We ship most of our domestic orders with the Royal Mail 48 Tracked service. You will receive an email when we have dispatched your parcel with a tracking number.
For large, heavy, or high-value orders we reserve the right to upgrade delivery from Royal Mail Post to an insured and tracked next-working-day courier service at no extra cost.
DPD Next Working Day Courier: £6.00 (Tracked) UK mainland only. DPD does NOT count Saturday as a working day, which means that orders sent on a Friday will be delivered on the following Monday, and any orders placed over a weekend will be sent on the following Monday for delivery on Tuesday. Please note that courier orders can only be sent to mainland UK addresses (i.e. not the Channel Islands, Isle of Man, etc.). Delivery by courier to Scottish Highlands & Islands, and the following postcodes: AB30-38, AB41-56, FK17-99, G83, HS1-9, IV1-63, KA27-28, KW1-17, PA20-78, PH15-99, TR21-25, ZE1-3, may take 2-5 working days. Delivery to Northern Ireland addresses may also take 2-5 working days. Please note that couriers will not deliver to P.O. box addresses.
For the best customer service, you can download the DPD app here
Royal Mail International (untracked): Our international orders are sent via Royal Mail. The maximum permitted weight per package is 2kg (including packaging), so if your order weighs more than 2kg, you will be charged for two packages. If your order weighs more than 4kg, you will be charged for three packages, and so on.
We do give our international customers who buy from us for £25 or more a £3 shipping discount which reflects the amount of free UK shipment.This has already been taken off from the shipping cost you see at checkout. We do not make a profit from our postage charges – they simply reflect what Royal Mail charge us. Orders are usually delivered within 7-14 working days though can sometimes take longer.
Please note that Royal Mail International packages do not have tracking numbers.
DHL EXPRESS INTERNATIONAL: We are able to offer a tracked DHL Express courier option for certain countries ( USA and certain European countries). Orders received before 10am GMT/BST (Monday-Friday) will be despatched the same day.
Orders received after this time will be despatched on the next available working day.
You will be supplied with a tracking number to follow the progress of your parcel. Because we use the real DHL EXPRESS and not the postal variant, the cost varies depending on the weight and dimensions of the parcel and we are able to send all your orders in one pack.
Please note that couriers will not deliver to P.O. box addresses and that collection of courier parcels may be delayed due to UK Bank Holidays.
DPD Classic International Courier (tracked): We are able to offer a DPD International Courier option for certain European countries. Orders received before 1 pm GMT/BST (Monday-Friday) will be despatched the same day.
Orders received after this time will be despatched on the next available working day. The maximum permitted weight per package is 10kg (including packaging). Packages sent via DPD International Courier have tracking numbers. Please note that couriers will not deliver to P.O. box addresses.